Refunds
Refund Policy
Last updated: April 13, 2026. This policy covers paid Collage Splitter credit packs and payment support.
Credit Delivery
Credits are added to your account after payment is verified. If a paid credit pack is not added, contact us with the email used at checkout and your receipt details.
Refunds We Can Review
- Duplicate charges for the same purchase.
- Successful payment where credits were not delivered and cannot be repaired.
- Payment errors caused by the checkout or crediting flow.
Used Credits
Credits that have already been used for image splitting are generally not refundable unless there was a clear service-side issue.
How to Request Help
Use the contact page and include your account email, checkout email, approximate payment time, and the issue you are seeing.